Staff Text Alerts: How Team Members Opt In

Wake Up Stays, LLC sends automated work alerts by text message to its own managers and maintenance staff. Team members agree to receive these texts verbally before any message is sent. This page describes the program and how consent is collected.

Who receives these texts

Only Wake Up Stays managers, staff, and maintenance contractors who work on the homes we manage. We do not send these texts to guests, homeowners, or the public, and we do not send marketing messages from this number.

What the texts are

Operational alerts about a specific property, sent from (833) 981-0665. Example: "Wake Up Stays URGENT: Sunbelt 405: AC not cooling upstairs. Next check-in: 2026-11-12. See Slack." Example: "Wake Up Stays: you've been assigned Sunbelt 405: Loose towel rack in hall bath." Message frequency varies with how many issues are reported, typically a few messages a week per person.

How a team member opts in

Consent is given verbally, in person or by phone, when a team member joins or is added to the alert list. A manager reads the following statement and adds the person only after they say yes:

"Wake Up Stays would like to send work alerts by text message to your mobile phone when a property issue is flagged or assigned to you. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop the texts, or HELP for help. Do you agree to receive these texts at this number?"

The manager records the team member's name, mobile number, the date, and who collected the consent.

How to stop the texts

Reply STOP to any message, or tell a manager. The number is removed from the alert list. Reply HELP for help, or contact us at info@wakeupstays.com or (205) 656-1144.

Privacy

Mobile numbers collected for work alerts are used only to send these alerts. They are not sold, rented, or shared with third parties for marketing. See our Privacy Policy at https://www.wakeupstays.com/privacy-policy and our Terms of Service at https://www.wakeupstays.com/terms.